Posted in Convention Staffing

What do convention staff do?

This post is to help shed some light on what exactly goes into putting on a fan-run convention. Now, I won’t go into the nitty gritty details (some of which is only meant to be known by staff, some of which differs greatly by convention), but just speak in general terms. I feel like a lot of people think staff do nothing, or underestimate just how hard staff work. I know often if there’s a problem, so many attendees come out of the woodwork going “I could do this better” or “Why didn’t staff anticipate this problem?”  I know my first time staffing, it was after a year when there was a major problem with the registration system, and many people thought it should have been anticipated and a backup plan put into place. When I started going to meetings I found out that the con staff planned for everything they could imagine might go wrong…but no one had dreamed there would be a crazy person out there launching a DDOS attack at the servers!

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